http://fototails.wordpress.com/2012/01/02/a-letter-on-my-doorstep-portraits-are-more-than-paper/

This morning I woke to an anonymous, absurd and angry email regarding my pricing.  At first, I was hurt.  I work very hard to ensure that my clients are happy and that I provide and capture moments that they can treasure forever.  Though I know and understand that my pricing may be too much for some, I like to think that the photographs themselves are priceless.  And, honestly, if I could do this for free all of the time, I would!

My second reaction to the email was to laugh.  This person really took the time to write an angry email using curse words and childish comments.  Wow.  I had to smile as this was my first official “hate mail” and I’m thinking that means that I am moving on up.   Ha!

Anyway, the post by this photographer helped to put things back into perspective.  I’m not smart enough to cure cancer , I’m not steady enough to be a surgeon, I’m not funny enough to be a comedian and make you laugh but hopefully I’m just talented enough to help families preserve the precious moments that they have with each other.  All I’ve ever wanted out of any job is gratification and the knowledge that I can do something that means something to others.  Being a photographer gives that 100 fold!  The letter below is certainly proof.

There will be no portrait photos in this post.  This letter wasn’t mailed – it was at my doorstep when I got home a couple months ago.  I read it, I cried, and read it again – probably a hundred times by now.  It wasn’t easy to read – and honestly, as much as it validates what I do for a living – I wasn’t sure I was going to share it either – Until today, when a past client said that my print prices were too expensive.  If you choose to read through the letter, you will know why I’ve finally chosen to share it.

July 2nd, 2011

Jeanine - 

Today I am writing for a couple of reasons.  I have some quiet time at the moment and need to get a couple of things off my mind.  I will leave this for my husband to deliver to you when he is ready.

You photographed my wedding, you photographed my first pregnancy and my first baby.  I contacted you awhile back to photograph my 2nd child and family.  After getting prices and realizing I would want all of the pictures as we love your work – I decided against spending $500+ – which is what I normally spend for portraits and prints with you..  Please know it is not because I don’t value your amazing eye, or how much we love the experience.

That week that I decided to NOT do a session with you, this is how I spent some money.

On Sunday I called and cancelled our session.  Monday I went out and got my hair cut ($39+tip), and colored ($65), Thursday I had my nails done ($24), my family went out to dinner at a somewhat expensive restaurant for no particular reason costing us $79 + tip.  This was just 4 days since canceling our session, already totaling over $200 for un necessary things.  My nails only lasted about 2 weeks, my hair is gone, and seven weeks passed when I got the phone call from our doctor.  It was not something I expected and the cancer has spread very quickly.  I will be leaving my husband, my 6 year old girl and my now 2 year old – not by choice.  It is very hard for me to talk about it which is why I need to write you.

I watch your Facebook page and your posts about the value of a photo and if I could give back all of those things that I purchased this few weeks after I cancelled my session with you, knowing what I know now, and have that session, well… I would do it in a heartbeat. 

Now my time is done and there are no more chances for me.  The next time someone cancels a session – my wish is that you forward this letter to them.  Time is fragile, it is gone before you know you had it.  If you charged $200 for one print it wouldn’t be enough for what it is actually worth.  I cringe to think that my priorities were a manicure over a memory to pass onto my babies and husband.

My love and thanks for what you have given us from past photos.  I am so sorry that I did not see it as more than paper until now.

Karen L.

I would really just LOVE to win this kit that helps artists & business women get their you know what together.  The layout of the kit looks fun and interesting.  A perfect “visual supplement” for the artistic and visually minded artists out there, such as myself.  It is always tricky to be both left & right brained all of the time!  Any opportunity to enhance the right side, for me, is priceless!!

Good luck!